Overview
We are seeking a proactive and detail-focused Portfolio Office Analyst to support the effective delivery of IT change across the organisation. You will ensure strong governance, accurate reporting, and high-quality portfolio insights that enable informed decision-making at all levels.
Working within a multi-skilled PMO environment, you will support project and portfolio delivery through planning, analysis, risk management, financial tracking, and tool management.
Key Responsibilities
- Maintain accurate portfolio and project data to provide clear visibility of progress across all change initiatives
- Analyse and present insights that support prioritisation, planning, and delivery performance
- Identify and escalate risks, issues, and blockers impacting delivery timelines or outcomes
- Support project financial management including raising POs, invoice tracking, and reconciliation activities
- Administer and enhance the PPM tool (KeyedIn), ensuring quality and adoption across delivery teams
- Produce standard reporting packs, dashboards, and ad-hoc analysis for senior leadership and governance forums
- Provide core PMO support including planning, governance, assurance, RAIDs management, decision-support and change control
- Contribute to the improvement and embedding of project delivery processes, tools, and standards
- Deliver training, guidance and first-line support to stakeholders on PMO processes and tools
Experience & Knowledge
- Experience working in a fast-paced PMO or Portfolio Office (18 months+)
- Strong understanding of PMO services and project delivery lifecycles
- Demonstrable experience working with portfolio/project management tools – ideally KeyedIn
- Ability to manage multiple priorities with excellent organisation and stakeholder management skills
- Confident supporting financial reporting and project budget oversight
- Experience presenting information clearly to senior stakeholders
- Knowledge of both Waterfall and Agile delivery methodologies
Skills & Capabilities
- Excellent analytical skills with the ability to turn data into actionable insight
- Strong written and verbal communication skills
- High attention to detail while maintaining a portfolio-level perspective
- Ability to influence stakeholders and gain buy-in at all levels
- Proactive problem-solver, able to work independently and use initiative
Behaviours
- Constructively challenges and asks the right questions
- Builds trusted relationships and works collaboratively across all business areas
- Makes well-informed decisions balancing risk and business value
- Continuously looks for opportunities to improve performance and service
- Takes ownership and consistently exceeds expectations
- Encourages a positive, inclusive, and supportive team culture
- Acts with integrity and professionalism at all times
Ideal for someone who:
Thrives in a PMO environment, enjoys working with data and delivery teams, and wants to influence meaningful change across a business.
